Once you have ordered a garden building you will be contacted by Phoenix Garden Buildings to arrange a delivery and installation time. Should you have any questions in the meantime regarding your order please contact Phoenix Garden Buildings at 01977679300 or email: info@phoenixsheds.co.uk
Our delivery/installation team will require suitable parking as close to the prepared foundation as possible for the duration of the installation, which could be up to 4 hours. Suitable parking = Approx 30ft(10m) of parking space as close as possible to your prepared foundation.
We will require a prepared foundation, that is solid, flat, even, level and large enough to take the size of the building required, with a minimum clearance of 12" all round the building before any obstructions, walls/fencing/hedges etc.
There must be a clear unobstructed route to your prepared foundation, with no height, width or tight corner restrictions.
It is the customer's responsibility to adequately protect all through fares/access areas accordingly.
Ensuring all floor surfaces interior/exterior are protected, and any breakable objects are removed.
Please note: Our Delivery teams are forbidden to remove any safety clothing, including footwear.
Where access is via a neighbour's property please ensure you have their consent and access is available when required
Due to the size and weight of the sections, we will strictly not lift over any buildings or walls/fencing over 2ft high.
The maximum single-length section is 10ft (3mts), sections over this size will be split.
All split wall sections will have a cover trim to cover the joins.