Katie Round Picnic Table

We deliver to all UK mainland postcode areas, with the Scottish Highlands and Northern Ireland subject to a delivery surcharge.

The Majority of our products are delivered by DX.

These are packaged in heavy duty recyclable polythene or with heavy duty cardboard. The parcel is banded and the end strapped for extra protection in transit.

Items weighing less than 20kgs are despatched by TNT, and multiple/larger products are sent palletised via the Pallex network.

Orders are dispatched within 5-7 Working Days (this begins from the next working day after receipt of an order)

If you are unable to accepts their delivery, the carrier will attempt to obtain a signature from a neighbour or will leave it in a secure area if this is indicated on the order. Please be aware that any delivery instruction must be indicated on the order, otherwise these cant be guaranteed.

Pallet Deliveries

• For palletised orders there is a lead-time of 7-10 working days.
•Please be advised that palletised goods cannot be shipped to Scottish Highlands and Northern Ireland. Any other orders going to these regions may have longer delivery times and additional delivery charges .
•All deliveries are kerbside only and must be signed for

Due to stock quantities varying on a daily basis delivery times may vary from those above. We will endeavour to keep you updated if there is any delay in your Order

We are committed to providing high-quality customer service to all our customer.
All complaints will be investigated fairly and information treated as confidential.
If you have a complaint, please contact The Real Shed Company Customer service department.This process can be completed by email or phone.

Damage & Missing Parts
All customers should check their delivery upon receipt and if there is any clear damage to the packaging, they should indicate this by writing "received damaged" on the receipt that they are asked to sign by the delivery driver. Once Unpacked any damages/or missing parts must be reported to us within 7 days of receipt. If it is claims for a damaged part then this should be accompanied by a photograph

Quality Issues

Any quality concerns are to be reported as soon as possible and no later than 30 days from receipt of the product.They should also be accompanied by a photograph to validate the claim. If we deem that there are no quality issues but the customer still insists that we collect their item, we reserve the right to charge for the collection costs.

Each case is investigated individually, and if appropriate a replacement will be arranged.

Change of Mind

If you change you mind and refuse to accept a delivery or want to return a product after it has been delivered for any other reason (i.e change of mind), the order will be cancelled and returned to us, we will deduct return charges from any credit that we apply.

These guidelines will be applied in all cases, however where you believe there is a reason why an exception should be made we will always consider this before making a final decision. In all of the above situations the complaint will be investigated by the Customer Service Department. We will endeavour to acknowledge the complaint within one working day. We will then provide options for our solution of the complaint.

TIMBER CHARACTERISTICS / QUALITY ISSUES

Splits and cracks are to be expected in timber and they naturally appear in the grain due to changing temperatures and humidity levels. They are not a cause for concern and will not affect the strength/durability of the product.

If a particular split of crack becomes visible and is a concern simply use the " 2p Coin Test" as a guide. There is no need for concern if the coin will not fit. If the coin does fit in the split, potentially there may be an issue. In order for the customer service team to investigate this fully, it should be reported in writing together with a photograph of a 2p coin in place

2p Coin Test

Normal Splits like this are characteristics of timber and not seen as quality issues.

Knotts

Knots like this are characteristics of timber and not seen as quality issues. Dead knots could be an issue and should be reported in writing together with a photograph.

Sun bleaching and green spotting are no cause for concern and they will fade over time when items are placed outdoors

Premium Eco Wood Paint for Interior & Exterior Timber

Transform and protect your wood with Thorndown Wood Paint – a high-performance, water-based eco paint designed for virtually every type of timber. With a beautiful satin finish, exceptional durability, and minimal preparation required, it's the perfect choice for both DIY enthusiasts and professional decorators.

Suitable For

Thorndown Wood Paint can be used on almost any timber surface, including:

• Cladding

• Decking

• Sheds

• Fences

• Doors

• Windows & Window Frames

• Skirting Boards

• Door Frames

• Floors

• Furniture

• Wall Panelling

• MDF & Plywood

• Softwood & Hardwood

• Pressure-Treated & Untreated Timber

• Accoya® & Tropical Hardwoods*

*Use Thorndown Stain Blocking Primer on oily, tropical or resinous woods.

Why You'll Love It

• Water-based eco paint with very low VOCs (0.28%)

• Low odour and environmentally friendly

• Suitable for both interior and exterior wood

• Self-priming on most timber with minimal preparation

• Flexible coating moves with the wood to help prevent cracking

• Grain of the wood remains subtly visible for a natural appearance

• Tough, long-lasting weather protection

• Beautiful satin finish (20% sheen)

• Water repellent, breathable (micro-porous) and frost resistant

• UV-resistant colours help reduce fading

• Flash Rust Protection helps prevent rust stains from metal fixings

• Can also adhere to metal, masonry, terracotta, plastic and uPVC

Coverage

• Up to 12m² per litre per coat on smooth or planed timber.

Actual coverage will vary depending on the surface texture and porosity.

Application

• Apply with a quality synthetic brush, roller or HVLP sprayer.

• Can be applied in temperatures as low as 0°C (do not allow the paint to freeze in the tin or on the surface).

• Touch dry and ready for a second coat in approximately 30–60 minutes in warm, dry conditions.

• Clean brushes, rollers and tools easily with water.

Number of Coats

• 2 coats recommended for maximum exterior protection.

• 1 coat is suitable where more frequent maintenance is planned.

• For UV Clear, 3–4 coats are recommended for optimum protection.

Colour Options

Available in:

• 73 Thorndown heritage and contemporary colours

• UV Clear protective finish

• Over 4,700 additional colours including:

  • RAL Classic & Design

  • NCS

  • British Standard BS4800 & BS5252

  • Pantone C

Colours can be mixed together to create bespoke shades.

Mix with UV Clear for increased transparency or dilute with up to 50% water to achieve a wood stain effect while maintaining protective properties with regular maintenance.

Features at a Glance

• ✔ Interior & exterior use

• ✔ Eco-friendly water-based formula

• ✔ Low odour

• ✔ Self-priming on most timber

• ✔ Flexible, crack-resistant coating

• ✔ Water repellent & breathable

• ✔ UV-resistant colours

• ✔ Excellent adhesion

• ✔ Easy water clean-up

• ✔ Up to 10 years resin durability*

• ✔ Made in Somerset, UK using renewable energy

*Durability depends on exposure, preparation and maintenance.

Sustainable by Design

Thorndown Wood Paint is manufactured in Glastonbury, Somerset, UK using green energy and sustainably sourced raw materials. The advanced resin blend even includes 100% recycled plastic resin recovered from laminated car windscreens. Metal paint tins and packaging are fully recyclable.

Perfect For

Whether you're refreshing a front door, protecting a garden fence, restoring garden furniture, painting decking, or updating interior woodwork, Thorndown Wood Paint delivers beautiful colour, lasting protection and an environmentally responsible finish.

As standard we offer a 1-3 working day delivery service on all orders as below.

All prices include UK mainland delivery and VAT.

Please note that deliveries are not made on Bank Holidays and weekends.

1. Standard delivery terms are between 1 and 3 working days from date of order to UK mainland. Deliveries are not made on bank holidays and weekends. 
   
2. You will receive an email notification informing you that your package is with the courier to be processed for delivery, along with a tracking number and details so that you can track your parcel.
3. Smaller packages such as sample tins are sent via Royal Mail’s 48 hour tracked service. We selected the 48hr service as this is the most environmentally friendly option with the lowest carbon footprint. 
   
4. We use reputable courier companies and Royal Mail to deliver our goods to try and ensure safe delivery. However, it must be remembered that damage and delays can be caused in transit and we do not take any responsibility for any additional costs incurred due to damages or delays.