To ensure a smooth and efficient installation, please carefully review the following requirements:
Parking
Our delivery and installation team will require suitable parking as close as possible to the prepared foundation for the duration of the installation (up to 4 hours).
Suitable parking is defined as approximately 30ft (10m) of accessible space.
Foundation Preparation
A suitable base must be prepared prior to installation. The foundation must be:
- Solid, flat, level, and even
- Adequately sized for the building
- Allow a minimum clearance of 12 inches (30cm) around all sides, free from obstructions such as walls, fences, or hedges
Access Requirements
There must be a clear and unobstructed route to the installation area. This includes:
- No height or width restrictions
- No tight corners that would prevent safe movement of materials
Site Preparation
Customers are responsible for ensuring:
- All access routes are adequately protected
- Interior and exterior floor surfaces are covered where necessary
- Any fragile or valuable items are removed from access areas
Please note that our delivery team is required to wear appropriate safety clothing at all times, including protective footwear, which cannot be removed.
Neighbour Access
If access to your property requires passing through a neighbouring property, it is your responsibility to obtain permission and ensure access is available on the day of installation.
Handling & Installation Limitations
- Due to health and safety regulations, we are unable to lift components over buildings, walls, or fences exceeding 2ft in height
- The maximum single section length is 10ft (3m)
- Sections exceeding this size will be supplied in multiple parts
- All split sections will be finished with a cover trim to ensure a neat appearance